The hotel is built and located in the business district of Kuantan where major banks, government offices, shops, restaurants, be it cheaply priced or the slightly more expensive or even the hawkers' stalls. Another advantange is that the General Post Office is right across the hotel.

Whether for business or for pleasure, Suraya Hotel is proud to present to you the comfort and convenience there is.  From the hotel, it takes only 8 minutes to the beautiful and full of leisure activities in Telok Cempedak beach and the Royal Pahang Golf Course. Value for money is our utmost principle.

All rooms are fully carpeted and are centrally air conditioned.

For its outstanding performance, the hotel has been recognized with the INDUSTRIAL EXCELLENCE HOTEL PERFORMANCE AWARD in 1990 & 1991 by the Ministry of International Trade & Industry, under the small hotel category.

The Suraya Hotel  had also won several awards, in 1989 the INTER HOTEL COMPETITIONS by the N.P.C. for Best Hotel for hotels that have 100 rooms and below,  in 1990, MERIT AWARD by the  then TDC.