These agents act as coordinators for all the traveling needs of a person or group of persons. They normally are the best local party that knows the most of the local surroundings especially the touristy destination.

The agents are normally divided into two main categories; the outbound and the inbound operators. The outbound operators are those who handles out of the country tourists and the activities includes ticketing.

All activities relating to domestic tourism are being handled by a set of travel agents specializing in all the local destinations, in Kuantan there are agents for destinations such as Beserah, Balok and Cherating Beach, Pekan and many more. In Jerantut are agents for Taman Negara and Pulau Tioman.